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Frequently Asked Questions
How to choose the right inverter capacity for my system?
Please provide your total load demand and solar array capacity; our technical team will recommend the most suitable model from our 30kW to 500kW range.
What is the difference between Monocrystalline and Polycrystalline panels?
Monocrystalline panels offer higher efficiency and a sleeker look using high-grade silicon, while Polycrystalline panels are more cost-effective with a simpler manufacturing process.
What is the standard delivery time for orders?
Sample orders typically take 7 days, while bulk commercial orders are fulfilled within 15 days.
What kind of warranty is provided for this equipment?
We provide a standard 10-year warranty for major components, ensuring long-term reliability for commercial solar integrations.
Can this hybrid inverter work with different battery types?
The system is optimized for Li-ion battery storage integration, supporting a wide battery voltage range from 250V to 850V depending on the model.
How do you handle technical support during installation?
Our professional engineering team offers online support. We aim to respond to technical inquiries within 2 hours to ensure your commercial system operates smoothly.