When can I get the quotation?
We usually provide a quotation within 4 hours after receiving your inquiry. If you urgently need to obtain the price, please specify it in your message for priority processing.
Can the product be customized and what is the production cycle?
Products can be customized according to special requirements. The production cycle typically takes within 15 working days after order confirmation, depending on quantity and type.
What are the available delivery terms?
We accept various methods including EXW (factory delivery), FOB (Free on Board), CFR (Cost and Freight), and CIF.
How are transportation costs and delivery times determined?
Costs depend on goods volume, mode of transportation (sea/air/express), and the destination port or airport. We provide accurate calculations based on your specific requirements.
What certifications are available for the products?
We provide CE certification, ISO 9001 quality system certification, third-party calibration certificates (CNAS), and factory inspection reports.
What are the standard payment terms?
For amounts less than or equal to $2,000, 100% prepayment is required. For larger orders, a 30% deposit and 70% balance is standard. We also accept letters of credit (L/C).
FLare Solar
